GUIDING YOUR AI AUGMENTATION & AUTOMATION FUTURE FOR OPERATIONAL EFFICIENCIES & BETTER PUBLIC SERVICES
Artificial Intelligence and process automation are showing benefits for improving efficiency, gaining insights, improving services, and reducing operating costs. Leveraging the significant operational and strategic efficiencies from implementing automation, with increased value from data and a more sophisticated focus on customer centricity, this workshop will help you enhance digital service delivery and citizen engagement. Attend to assist the planning and mapping of your AI and automation journey, mitigate risks and work towards deliver tangible results. This workshop is limited to 35 delegates.
Workshop timing: 9.00 – 4.30pm. Lunch and refreshments provided
AI and machine learning – building awareness, capabilities, and accelerating adoption
- Conceptualising AI in your organisation - identifying opportunities for AI capabilities to enable innovation
- Building the right capabilities
Business buy-in and planning
- Bridging the gap between technology, ‘business’ and operations to gaining buy-in
- Identifying cost savings
- Identifying what’s suitable for machine learning and AI
- Adding intelligence across functions to improve efficiency and performance
Using AI to augment humans rather than replace them
- Humans and machines have different strengths and weaknesses and the greatest gains are realised by combining the two. Investigate how
- Designing workflows in an AI supported workplace
Planning for the adoption or implementation of initiatives
- Identifying common pitfalls and challenges in starting and implementing AI initiatives
- Looking at operating models which best fits your organisation
- Identifying metrics you can utilise and how to establish a governance process
- Dealing with the cultural change AI and automation will mean for your organisation
YOUR WORKSHOP FACILITATOR
Dr Will Koning, Chief Data Officer, Kantar & Director, DScience
Will Koning advises organisations on how to make better decisions and improve services using data and operational AI. He is a founder and director of KEEN Ai, a start-up focused on practical, yet disruptive AI solutions that improve efficiencies in business and organisational processes. KEEN Ai is one of the DScience family.
Will also leads the Data Science team at Kantar New Zealand where he is responsible for big data analytics, data integration, mathematical modelling, AI, machine learning and data-driven strategy consulting.
Will is a trusted advisor to leading companies and government departments, helping deliver improved performance through better understanding of their customers and stakeholders. His engagements have ranged from advising how to establish an audience measurement service in Afghanistan through advising one of the world’s largest drug companies on how to launch a blockbuster drug in the United States, to augmenting and automating the condition monitoring of National Grid’s transmission lines in the United Kingdom using AI. Will is the only New Zealand based member of the I-COM Board (the Global Forum for Marketing Data and Measurement) and he serves on the NZ Government Data Ethics Advisory Group. He holds a PhD in Mathematical Modelling of Biological Complexity from UCL.